1. Information We Collect

When you create a Feedple AI account or connect your workspace, we collect information necessary to provide our service, including:

• Account Identity: Your name, business email address, company name, and workspace preferences.
• Tenant Data: Business context descriptions, knowledge base documents, and brand voice settings.
• Data Structure: Structure metadata (fields, properties, relationships) synced via the Feedple SDK to construct precise data requests.
• Usage & Audit Logs: Execution logs of automated tasks, chat interactions, and system events.

2. How We Use Your Information

We use collected information solely to operate, improve, and secure Feedple AI services:

• Generating accurate, context-aware AI answers and business reports for your team.
• Executing your configured scheduled tasks and event-driven automation rules.
• Maintaining strict tenant isolation and preventing unauthorized data access.
• Communicating critical system updates, security alerts, and support notices.

3. Data Isolation & Security Safeguards

Feedple AI enforces enterprise-grade security protocols across all operations:

• Strict Tenant Isolation: Every workspace operates in an isolated environment with dedicated filters preventing cross-tenant data leaks.
• Encrypted Communications: All communication between your SDK background worker and Feedple AI occurs over secure, encrypted connection channels.
• No Shared Model Training: Your proprietary business data and company knowledge are never used to train shared public LLM models.

4. Data Ownership & Retention

You retain 100% ownership of your business data. You can update your business context, remove uploaded knowledge base files, or request complete account and data deletion at any time by contacting our privacy team.

5. Contact & Privacy Support

If you have questions, security inquiries, or data protection requests regarding this Privacy Policy, please reach out to us at: